Medical Daily cites MDaudit benchmark data in its examination of agentic AI in healthcare operations, including the rise in initial claim denial rates to 11.8% and the billions lost to denials across the industry.
The article argues that agentic AI demands human expertise rather than replacement as health systems modernize. Read the full article on Medical Daily.
As the Vice President of Engineering at MDaudit, Nisheet brings over a decade of technical expertise and strategic leadership to drive innovation. He holds a master’s degree in electrical engineering from University at Buffalo, NY. His professional journey includes serving as a consultant in software programming for various Fortune 500 companies, along with serving in engineering leadership roles at MDaudit.
Nisheet’s passion lies in leveraging cutting-edge technologies to deliver scalable and secure solutions that empower healthcare professionals, streamline processes, and enhance patient care. Dedicated to advancing MDaudit’s mission of transforming meaningful healthcare outcomes and financial viability, he focuses on innovative software solutions that prioritize efficiency, security, and scalability. Nisheet’s commitment to excellence extends to cultivating a high-performance engineering team that excels in creating groundbreaking solutions, aligning with the company’s vision for a future where healthcare technology plays a pivotal role in improving overall well-being.
Jaenna Babajane is a transformative leader, bringing over 20 years of expertise as a customer experience executive. She specializes in inpatient and payer settings, SaaS healthcare technology, and consulting. Since joining MDaudit, Jaenna has continuously executed a strategic vision across implementation, training, customer success, data engineering, and support. Previously, Jaenna has been pivotal in driving the achievements and outcomes at Athenahealth, Care Management International, and Associates of OB/GYN.
Her strategic contributions have elevated MDaudit as the preferred solution for healthcare organizations, seeking a solution to minimize compliance risks, enhance revenue optimization, and impact the client experience. Jaenna holds a Master of Business Administration from the University of San Francisco and a BA in Business and English from Tulane University.
As Chief Information Security Officer, Raj is responsible for implementing and managing enterprise-wide cybersecurity, and risk-management strategies while leading cyber protection and compliance for MDaudit. He brings 25+ years of experience managing compliance and certifications (HITRUST, GDPR, and SOX), data operations, cloud management, innovation, and business/augmented intelligence.
Before joining Hayes Management Consulting, Raj served as a CTO for SAP Insider (formerly known as Wellesley Information Services) and Reputation Institute where he spearheaded innovation leveraging state-of-the-art technologies to build a SaaS platform. Raj also served as a VP of Engineering for Digilant where he was responsible for managing the security and data operations team. He joined Digilant from Pegasystems, where he served as a Principal Data Architect and was responsible for building enterprise solutions for IT and cross-functional teams.
Raj holds a Master of Business Administration from Babson College, a Master’s degree in management of information systems, and a Master of Science in Structural Engineering from Northeastern University.
Lee-Ann Ruf brings over 25 years of expertise as a product executive, specializing in the payer, provider, and long-term care markets. Before joining MDaudit, she spearheaded initiatives focused on integrating technology for product development at renowned industry leaders such as Experian Health, PointClickCare, and Fresenius Medical Care. She has played a pivotal role in propelling product growth and expanding market reach. Her strategic contributions have elevated MDaudit as the preferred solution for healthcare organizations seeking to address compliance risks, enhance revenue optimization, and streamline operational efficiencies.
Lee-Ann holds a Master of Science in Healthcare Administration from Central Michigan University and earned an Applied Business Analytics certification from MIT Sloan Executive Education. With a rich blend of experience and education, she continues to drive innovation and success in the dynamic landscape of healthcare solutions.
As the former president and CEO of MDaudit for 16 years, Pete now sits on the Board of Directors as an investor, advising on investments and growth opportunities for the company. He has spent his entire career in healthcare systems and operations improvement and continues to bring his extensive expertise to MDaudit.
Lord is an HR leader with 15 years of progressive experience helping organizations grow while building cultures where people feel valued, supported, and motivated to do their best work. Her work sits at the intersection of people strategy and business strategy—strengthening employee engagement, leadership development, and talent programs that drive performance.
With expertise in employee relations, coaching, and talent management, Erin is especially passionate about developing leaders and creating systems that help employees thrive. She also brings a modern, data-driven approach to HR, leveraging HR technologies and analytics to support smarter decisions and scalable growth.
Erin attended Fitchburg State University and holds a SHRM Certificate in Human Resource Management. She is a Certified Executive Coach and Prosci-certified Change Management practitioner.
Graeme Hennessey is a highly accomplished sales and business development executive with over 25 years of experience in health information technology. Currently serving as the Chief Revenue Officer at MDaudit, he drives the company’s revenue strategy, growth, and success.
Graeme’s career spans various notable positions, including serving as SVP of Sales at PatientPoint, to leading and contributing to Sales, Marketing, and Business Development Teams from startups to publicly held companies, including GE, Greenway Health, Carecloud, and Relatient. Graeme has a passion for leading and coaching growth teams and has a track record of successful exits and was a pivotal contributor to Greenway Health’s IPO.
Nick is the Chief Financial Officer at MDaudit. He was named CFO of MDaudt in April 2017. He is a healthcare technology business leader with 20 years of broad-based finance experience. In this role, he is responsible for driving business growth and financial strategy and supporting the development and execution of strategic plans. Before becoming CFO, Nick served in several roles at MDaudit and Picis, Inc.
Nick holds a Bachelor of Science in Business Administration with a concentration in Finance from the University of Vermont.
As CEO of the company, Ritesh focuses on driving growth and profitability for MDaudit with a customer-centric vision, strong team culture, and platform innovation. Ritesh has spent his entire career at the intersection of data , analytics and emerging technologies, transforming business models across various retail and consumer focused industries, including healthcare. Ritesh has 22+ years of experience working for leading professional services firms including PricewaterhouseCoopers(PwC) , Hewlett-Packard(HP) and Knightsbridge Solutions before joining MDaudit.
Ritesh graduated with a Master of Science in Computer Science from the Illinois Institute of Technology, Chicago, and a M.B.A from the MIT Sloan School of Management
