Case Study
How CaroMont Health Used MDaudit to Improve Coding Accuracy from 73% to 88% in Just 6 Months
With only two people in its coding and compliance department, CaroMont Health was stuck manually transferring data between MDaudit and spreadsheets, a slow, duplicated process that limited visibility into compliance risk as the health system kept growing.
Background Summary
Two-person coding and compliance team stops exporting to spreadsheets and lifts E&M accuracy 15 points.
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See how CaroMont Health used MDaudit to improve coding accuracy from 73% to 88% in just 6 months.
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The Customer Profile
CaroMont Health is a 115-year-old, nonprofit health system serving Gaston County and the surrounding regions of North Carolina. It is comprised of a 435-bed hospital in Gastonia with a Level III trauma center and a nationally accredited Cancer Center, a freestanding emergency department in Mount Holly, and a network of more than 50 physician offices, with a 66-bed hospital under construction in Belmont.
The Solution
By using more of MDaudit’s built-in functionality instead of exporting to spreadsheets, CaroMont’s coding and compliance team eliminated manual calculations and spreadsheet transpositions, cutting the time spent setting up audits and reducing the risk of errors.
- Automated audit setup and risk worksheets free the two-person team to spend time actually auditing instead of preparing to audit
- Built-in financial calculations replaced manual spreadsheet work, reducing errors
- Consistent, documented audit trails give the team confidence they can show any outside agency their coding meets standards
The Results
- Improved E&M accuracy from 73% to 88% in 6 months
- Cut the time spent setting up audits, previously about 95% of the team’s time, freeing capacity for the audits themselves
- Gained visibility into risk management areas the team didn’t know they needed to monitor
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