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Hayes Honored by Black Book Research

Hayes’ MDaudit Enterprise platform was listed among the highest-ranked revenue cycle management technology solutions in customer satisfaction and client experience by Black Book Research. The solution received highest honors for 2020 in the category of Revenue Integrity, Billing Compliance, Auditing Workflow & Charge Analysis Platform Tools.

MDaudit Enterprise is a cloud based (SaaS) healthcare compliance and revenue integrity platform which enables healthcare providers to audit physicians and coders to mitigate compliance and revenue risks. It integrates Augmented Intelligence (AI) based capabilities such as natural language search (NLS) and machine learning within its analytics modules for anomaly detection to help organizations increase productivity by predicting and planning strategies for the future. The platform helps improve revenue capture and bottom-line performance by bringing together compliance and revenue cycle departments —two critical areas in healthcare organizations that have traditionally operated in silos, creating a fragmented approach to revenue integrity.

Black Book polls for vendor satisfaction and industry trends across the healthcare software/technology and outsourcing sectors around the globe. Since 2009, the organization has polled the client experience of what is now more than 800,000 healthcare software and service users.

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