Forrester analyst Dave Bartoletti has dubbed 2019 as “the year of global enterprise adoption of cloud computing.” Eighty percent of organizations are predicted to migrate to the cloud, hosting, and co-location services by 2025. In 2018, public cloud adoption grew to 92 percent. Further proof? The global cloud computing market is forecast to exceed $200 billion in 2019.[1]
By this point, it’s commonly accepted by most organizations and users that the cloud is the most efficient, cost-effective method of deploying software. However, simply using the cloud is not enough. The key to success comes from leveraging the cloud in a way that most benefits customers.
At Hayes, we follow a “cloud-first” approach in every aspect of our industry-leading MDaudit Enterprise technology development. The MDaudit Enterprise platform allows you to quickly identify compliance and revenue risks thanks to its built-in analytics that automatically generate key metrics focused on current risk areas. This enables customers to monitor provider billing patterns and benchmark them against industry peers. MDaudit Enterprise is fully developed and hosted on the cloud with holistic security controls adhering to various healthcare compliance frameworks.
Here are five key customer benefits of our cloud-based deployment of MDaudit Enterprise.
- Richer Functionality, Released Frequently
The MDaudit Enterprise platform has many powerful and rich capabilities. All our software development, testing, and deployment is currently executed with the tools and frameworks on the cloud. We have more than a dozen releases of software functionality planned in a calendar year, including quarterly releases of major functionality and monthly releases of bug fixes and enhancements. The elastic and on-demand nature of the cloud fuels our agile development and release cycles for our software and allows us to respond rapidly to our customers’ feedback.
- Faster Data Onboarding
One of the biggest barriers to rapid implementation of any cloud-based solution is the availability of data in the required volumes, format, and frequency. We realized early on that our MDaudit Enterprise solution is no exception. The MDaudit Enterprise platform is architected to process data sets in standard industry formats, which puts minimal overhead on our customers to prepare the data. Our auto-scaling data ingestion service on the cloud can rapidly on-board high data volumes – tens of millions of rows of complex data structures – into our platform, enabling our customers to deliver faster business value by leveraging the solution.
- Zero Infrastructure Maintenance
All the infrastructure maintenance, upgrades and security patches for the MDaudit Enterprise platform are managed by the Hayes engineering team. We work very closely with all our customers during our on-boarding process to create more transparency on our architecture, infrastructure, and security policies to comply with our customers’ IT processes and policies. Storage options for leveraging high volumes of data for longer look-back periods and re-auditing purposes are available at a relatively inexpensive cost when compared to traditional solutions. All these factors enable our clients to “go live” faster and drive business value sooner.
- Leveraging Technology Innovations
We strongly believe in the principle of leveraging innovative technologies to drive business outcomes. The MDaudit Enterprise platform deploys a series of technology components in the cloud to implement various features and functionality, such as data ingestion, case creation, auditing workflows, scoring, standard and ad hoc reporting, analytics, and security, among others. The engineering team at Hayes frequently explores new cloud-based technology innovations and makes them available rapidly as part of our software release cycles to improve performance and functionality. This allows our customers to focus more on the software functionality and less on ever-changing technology innovation cycles.
- Analytics / Reporting
MDaudit Enterprise identifies risks and automatically calculates and reports the financial impact resulting from inaccurate or inappropriate coding. Intuitive dashboards provide visibility into financial and operational KPIs. Standard reports can be shared with physicians, coders and auditors for education and implementation of corrective action plans. Ad hoc report-building functionality allows customers to build custom reports for their specific needs.
Since most of our customers are becoming more “data driven,’’ we continue to invest in additional cloud-based advanced analytics functionality. Our plan for the MDaudit Enterprise platform in 2020 and beyond is to activate more predictive indicators to allow customers to better manage their revenue and compliance risk.
[1] The Latest Cloud Computing Trends – 31+ Telling Facts, Hosting Tribunal.com website, accessed 11/14/19
